Plain-English Summary: These terms govern your use of the Ore Ridge website and the services Ore Ridge provides to business clients. By using this site or engaging Ore Ridge's services, you agree to these terms. If you have questions, contact Ben directly at ben@oreridge.com.
Contents
  1. Who We Are
  2. Services
  3. AI Disclosure & Best Practices
  4. Client Obligations
  5. Payment Terms
  6. Data & Privacy
  7. Intellectual Property
  8. Limitation of Liability
  9. Termination
  10. Governing Law & Disputes
  11. Confidentiality
  12. Assignment
  13. Force Majeure
  14. Indemnification
  15. Changes to These Terms
  16. Contact
Section 01

Who We Are

Ore Ridge is a trade name operated by Breviqo LLC, a Texas limited liability company. References to "Ore Ridge," "we," "us," or "our" in these Terms of Service refer to Breviqo LLC d/b/a Ore Ridge.

Our principal place of business is in the Dallas-Fort Worth metropolitan area, Texas. We provide AI-powered lead capture and response services to small and mid-sized businesses primarily in the DFW region.

Contact: ben@oreridge.com  |  (972) 834-8356

Section 02

Services

Ore Ridge provides the following services to business clients, as outlined in individual service agreements:

The scope, pricing, and specific deliverables for each client engagement are governed by a separate written Service Agreement between Ore Ridge and the client. These Terms of Service apply to website visitors and supplement any executed client agreement.

Ore Ridge reserves the right to modify, suspend, or discontinue any service with reasonable notice to affected clients.

Section 03

AI Disclosure & Best Practices

AI Disclosure — Policy & Best Practice

Ore Ridge deploys AI-powered chatbot and SMS systems. As a matter of policy and best practice, all client-facing bots deployed by Ore Ridge identify themselves as AI or virtual assistants in their first message to any user. While the mandatory disclosure requirements of the Texas Responsible AI Governance Act (TRAIGA) currently apply to governmental entities and healthcare providers, Ore Ridge voluntarily adopts this standard for all deployments.

Specifically:

Clients who engage Ore Ridge are encouraged to adopt AI disclosure best practices consistent with TRAIGA standards with respect to any AI-powered systems deployed on their behalf. Ore Ridge will configure all systems to meet these requirements; however, clients bear responsibility for any modifications they make to system messaging after deployment.

For clients: Ore Ridge builds AI disclosure into every system we deploy as a matter of best practice. If you modify the bot's opening message after setup, ensure you retain the AI identification language. Contact us at ben@oreridge.com with any compliance questions.
TCPA Voicemail & Website Notice: For missed call text-back services, client businesses are required to include a disclosure in their voicemail greeting informing callers that an automated SMS follow-up will be sent if their call goes unanswered. Additionally, a visible notice must appear on the client's website informing visitors that unanswered calls will receive an automated SMS follow-up. Ore Ridge will provide suggested language for both disclosures during onboarding.
Section 04

Client Obligations

Clients who engage Ore Ridge's services agree to:

Section 05

Payment Terms

Specific payment terms, fees, and billing cycles are set forth in the written Service Agreement between Ore Ridge and each client. General terms include:

Ore Ridge reserves the right to update pricing with 60 days' written notice to existing clients. Clients are not subject to price increases during the initial 12-month term. If a client does not agree to adjusted pricing, they may terminate this Agreement upon written notice before the new pricing takes effect, and no early termination penalty will apply.

Section 06

Data & Privacy

Ore Ridge's collection and use of personal information is governed by our Privacy Policy, incorporated herein by reference.

With respect to data collected through client-deployed systems:

Ore Ridge uses third-party platforms to deliver its services. Use of those platforms is subject to the respective platform's terms and data policies. Ore Ridge selects platform partners that meet applicable compliance standards.

Section 07

Intellectual Property

All content on the Ore Ridge website — including text, graphics, logos, and the Ore Ridge brand — is the property of Breviqo LLC and may not be reproduced or used without written permission.

Custom messaging, bot scripts, and configurations created by Ore Ridge specifically for a client's account are delivered to and licensed for use by that client for the duration of active service. Ore Ridge retains the underlying system architecture, templates, and methodology.

Clients grant Ore Ridge a limited license to access their website and phone systems solely for the purpose of configuring and maintaining agreed-upon services.

Section 08

Limitation of Liability

Ore Ridge's services are designed to maximize lead capture and response speed. However:

Some jurisdictions do not allow certain liability limitations. If applicable law in your jurisdiction restricts these limitations, they apply only to the maximum extent permitted.

Section 09

Termination

Either party may terminate the service relationship by providing written notice as specified in the applicable Service Agreement. General terms:

Section 10

Governing Law & Disputes

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or Ore Ridge's services shall first be subject to good-faith negotiation between the parties. If unresolved, disputes shall be submitted to good-faith mediation in Dallas County, Texas. If mediation does not resolve the dispute within 30 days of the initial mediation session (or within 60 days of the initial written notice of dispute if the parties cannot agree on a mediator), either party may submit the dispute to binding arbitration in Dallas County, Texas, under the American Arbitration Association Commercial Arbitration Rules then in effect. The arbitrator's decision shall be final and enforceable in any court of competent jurisdiction. Either party may seek injunctive relief in a court of competent jurisdiction.

Each party shall bear its own costs and attorneys' fees in connection with any mediation or arbitration, unless the arbitrator determines that one party's claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party.

Class action waiver: To the extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration against Ore Ridge.

Section 11

Confidentiality

Both parties agree to keep confidential all non-public business information of the other party, including pricing, client lists, system architecture, and strategic plans. Neither party will disclose the other's confidential information to third parties without prior written consent. This obligation survives termination of these Terms for two (2) years.

Section 12

Assignment

Ore Ridge may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets, with 30 days' written notice to the client. Clients may not assign this Agreement or any rights hereunder without Ore Ridge's prior written consent.

Section 13

Force Majeure

Neither party is liable for delays or failures to perform caused by circumstances beyond their reasonable control, including natural disasters, acts of government, internet or telecommunications outages, or third-party platform failures affecting Voiceflow, Make.com, Twilio, OpenAI, or Google. The affected party must notify the other in writing within 5 business days of the event. If the force majeure event prevents performance for more than 30 consecutive days, either party may terminate this Agreement upon written notice without penalty.

Section 14

Indemnification

Clients who execute a Service Agreement with Ore Ridge are subject to mutual indemnification obligations as specified in that agreement, including indemnification for breaches of the agreement, violations of applicable law (including TCPA, TRAIGA, and TDPSA), and inaccurate business information provided to Ore Ridge. Ore Ridge's indemnification obligations to clients under those agreements cover Ore Ridge's own gross negligence, willful misconduct, and material breaches of the service agreement.

Section 15

Changes to These Terms

Ore Ridge may update these Terms of Service from time to time. When we do, we will update the effective date at the top of this page.

For active clients, material changes will be communicated via email to the address on file. Continued use of Ore Ridge's services after the effective date of updated Terms constitutes acceptance of the revised Terms.

Website visitors who use the site after updated Terms are posted are deemed to have accepted the revised Terms.

Section 16

Contact

Questions about these Terms? Reach us directly:

We're a small, local business. If you have a question, Ben answers directly.

Legal Notice: These Terms of Service are provided for informational purposes and represent Ore Ridge's standard operating terms. They do not constitute legal advice. Ore Ridge recommends that clients with specific legal questions consult a licensed Texas attorney. These Terms were last reviewed in May 2026 and are subject to change.